Last Updated: 2024-08-15
1. Introduction
SweepFeed Inc. ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sweepfeed.com, use our mobile application, or use any related services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
We may collect several types of information from and about users of our Service:
Personal Information
This is information that can be used to identify you directly or indirectly.
- Account Information: When you register for an account, we collect your name, email address, username, and password.
- Profile Information: Any additional optional information you choose to add to your profile, such as a profile picture or location.
- Contact Information: Information you provide when you contact us for support or other inquiries, including email correspondence.
- Payment Information: When you subscribe to a paid plan, our third-party payment processor (Stripe) collects your payment card details and billing address. We do not store your full payment card information but may receive transaction confirmations and partial card details from Stripe.
Usage and Service Data
This is information related to your interaction with the Service.
- Activity Data: Details about how you use the Service, including sweepstakes you view, save, or mark as entered; links you click; search queries; features used; entry tracking history; and interaction timestamps.
- Preferences: Your personalized settings, saved filters, notification settings (e.g., email alerts enabled/disabled), and category preferences.
- Gamification Data: Information related to your participation in our optional gamification features, such as points earned, badges achieved, leaderboard ranking, and win records you manually enter.
Technical Information
This is information collected automatically when you use the Service.
- Device Information: Information about the devices you use to access our Service, such as device type (e.g., mobile, desktop), operating system and version, browser type and version, and unique device identifiers.
- Log Data: Server logs that automatically record information when you use the Service, including your IP address, access times and dates, pages viewed, system activity, and the third-party website or service you were using before accessing our Service.
- Approximate Location Data: We may infer your general geographic location based on your IP address.
Cookies and Similar Technologies
We use cookies, web beacons, tracking pixels, and other similar technologies to collect information about your browsing and usage activities. See Section 12 ("Cookies Policy") for more details.
3. How We Collect Your Information
We collect information in the following ways:
- Directly from You: When you create an account, update your profile, subscribe, contact us, or otherwise provide information directly.
- Automatically: As you navigate through and interact with our Service, we automatically collect technical and usage data using cookies and other tracking technologies.
- From Third Parties: We may receive information from third parties, such as our payment processor (Stripe) confirming transaction details, or analytics providers.
4. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, maintain, and improve the Service.
- Create and manage your account.
- Process your subscription payments and manage your subscription plan.
- Personalize your experience, such as by showing you sweepstakes relevant to your interests or preferences.
- Send you service-related communications, including confirmations, technical notices, updates, security alerts, and support messages.
- Send you promotional communications and notifications (e.g., daily digests, new high-value sweepstakes alerts) based on your preferences, which you can opt-out of.
- Respond to your inquiries and provide customer support.
- Monitor and analyze usage, trends, and activities to understand how users interact with the Service and to improve it.
- Detect, investigate, and prevent fraudulent transactions, security incidents, and other illegal activities.
- Comply with legal obligations and enforce our Terms of Service.
5. Information Sharing and Disclosure
We value your privacy and do not sell your personal information. We may share your information only in the following limited circumstances:
With Service Providers
We share information with trusted third-party companies and individuals who perform services on our behalf to help us operate, provide, and improve the Service. Examples include:
- Payment Processing: Stripe processes your payments securely.
- Cloud Hosting: Our infrastructure is hosted on cloud platforms (e.g., Firebase/Google Cloud, Vercel).
- Analytics: We may use analytics providers (e.g., Google Analytics) to understand Service usage (often using aggregated or anonymized data).
- Customer Support Tools: Platforms used to manage support requests.
- Email Delivery: Services used to send notifications and communications (e.g., SendGrid, Mailgun).
These service providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For Legal Reasons
We may disclose your information if we believe in good faith that it is necessary to:
- Comply with a legal obligation, law, regulation, or valid governmental request (e.g., subpoena, court order).
- Protect and defend the rights, property, or safety of SweepFeed Inc., our users, or the public.
- Detect, prevent, or otherwise address fraud, security, or technical issues.
- Enforce our Terms of Service.
Business Transfers
If SweepFeed Inc. is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.
With Your Consent
We may share your information for other purposes if you have given us your explicit consent to do so.
Aggregated or Anonymized Data
We may share aggregated or anonymized information that does not directly identify you with third parties for research, marketing, analytics, or other purposes.
6. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, loss, misuse, and destruction. These measures include:
- Using secure socket layer technology (SSL/TLS) for data transmission.
- Encrypting sensitive data where appropriate.
- Implementing access controls to limit access to personal information to authorized personnel.
- Regularly monitoring our systems for vulnerabilities and attacks.
- Utilizing secure third-party service providers (like Stripe for payments).
However, please be aware that no security measures are perfect or impenetrable. We cannot guarantee the absolute security of your information, and any transmission of personal information is at your own risk.
7. Your Data Rights and Choices
Depending on your location and applicable data protection laws (such as GDPR or CCPA), you may have certain rights regarding your personal information:
- Right to Access: You can request access to the personal information we hold about you.
- Right to Correction (Rectification): You can request that we correct any inaccurate or incomplete personal information. You can often update basic account information directly in your profile settings.
- Right to Deletion (Erasure): You can request that we delete your personal information, subject to certain legal exceptions.
- Right to Restrict Processing: You can request that we restrict the processing of your personal information under certain conditions.
- Right to Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to our processing of your personal information based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: If we rely on your consent to process your information, you have the right to withdraw that consent at any time.
- Right to Opt-Out (CCPA): California residents may have the right to opt-out of the "sale" of their personal information (as defined by CCPA). We do not currently sell personal information in the conventional sense.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
How to Exercise Your Rights: To exercise any of these rights, please contact us using the details provided in Section 14 ("Contact Us"). We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.
Account Information: You can review and update your account information at any time by logging into your account settings.
Communication Preferences: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in those emails or by updating your notification preferences in your account settings.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, and to provide and improve the Service.
The criteria used to determine our retention periods include:
- The duration your account is active and the period needed to provide the Service to you.
- Our legal obligations (e.g., retaining records for tax or regulatory purposes).
- The need to resolve disputes or enforce our agreements.
- The operational needs of our business.
When we no longer need your personal information for these purposes, we will securely delete or anonymize it.
9. International Data Transfers
Our Service is hosted and operated primarily in the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. Data protection laws in the U.S. may differ from those in your country. By using our Service, you consent to the transfer of your information to the U.S. and its processing in accordance with this Privacy Policy. We take appropriate safeguards to ensure your information remains protected when transferred.
10. Children's Privacy
Our Service is not directed to individuals under the age of 13 (or the relevant age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without verification of parental consent, we will take steps to delete that information from our servers.
11. Third-Party Links and Services
Our Service contains links to third-party websites, applications, and services, including the websites of Sweepstakes Sponsors. We are not responsible for the privacy practices or the content of these third-party sites. This Privacy Policy applies solely to information collected by SweepFeed through our Service. We encourage you to review the privacy policies of any third-party sites you visit.
12. Cookies Policy
We use cookies and similar tracking technologies (like web beacons and pixels) to operate and improve our Service, understand user activity, and personalize your experience.
What are Cookies?
Cookies are small text files stored on your device (computer, tablet, mobile phone) when you visit certain web pages. They help websites remember information about your visit.
Types of Cookies We Use:
- Essential/Strictly Necessary Cookies: Required for the basic operation of our Service, such as enabling user login and account management.
- Performance and Analytics Cookies: Help us understand how users interact with our Service by collecting anonymous information about page visits, traffic sources, and user behavior (e.g., Google Analytics).
- Functionality/Preference Cookies: Allow us to remember choices you make (like your username or notification preferences) to provide a more personalized experience.
- Marketing/Targeting Cookies: May be used by us or third-party partners to track browsing habits and potentially show relevant advertisements on other sites (we aim to minimize use of these, especially for logged-in users).
Your Choices:
Most web browsers allow you to control cookies through their settings preferences. You can typically set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of the Service may become inaccessible or not function properly.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post any changes on this page and update the "Last Updated" date at the top. If we make material changes, we will provide more prominent notice, such as by email or through a notification within the Service, prior to the change becoming effective.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
14. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, or if you wish to exercise your data rights, please contact us:
Email: privacy@sweepfeed.com
Postal Address:
SweepFeed Inc.
Attn: Privacy Department
[Your Company's Street Address]
[Your Company's City, State, Zip Code]
United States